Privacy Policy

Introduction

At hires.nz, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform.

By using hires.nz, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, your choice is not to use our services.

Information We Collect

Personal Information

We may collect the following personal information:

• Name, email address, and contact information
• Profile information and photos you choose to share
• Payment and billing information (processed securely through third-party providers)
• Communications between users on our platform
• Reviews, ratings, and feedback

Usage Information

• IP address, browser type, and device information
• Pages visited, time spent on site, and clickstream data
• Search queries and listing interactions
• Location data (when you provide consent)

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

How We Use Your Information

We use your information to:

• Provide, maintain, and improve our marketplace services
• Process transactions and send related information
• Send you technical notices, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and promotional offers
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations and resolve disputes

How We Share Your Information

We may share your information in the following situations:

With Other Users

Profile information and listings you create are visible to other users. Messages between users are private but may be monitored for safety and quality purposes.

Service Providers

We work with trusted third-party companies that help us operate our platform, including payment processors, hosting providers, and analytics services.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect the rights, property, or safety of hires.nz, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for all data transmission
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Under New Zealand privacy laws, you have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Data portability (receive your information in a structured format)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where retention is required by law.

International Data Transfers

Your information may be processed and stored outside of New Zealand by our service providers. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: